Fast Life Graphics Policies

Fast Life Graphics is an independently owned and operated LLC based in Las Vegas, Nevada. Please review these policies before placing an order. Product-specific requirements shown on a listing or agreed to in writing also apply.

Custom Orders, Returns & Order Issues

All custom orders are final sale. We do not accept returns or exchanges for changes of mind, customer-selected sizes, or customer-provided spelling, design, or order details.

Please review your artwork, text, dimensions, garment sizes, colors, quantities, and shipping address before submitting your order.

If your order arrives damaged, contains an incorrect item, or has a suspected production error, please contact us promptly with your order number, a description of the issue, and clear photos. We will review the issue and work with you on an appropriate resolution.

This final-sale policy does not limit any rights or remedies required by applicable law, including applicable rights relating to shipping delays.

Returns on House-Designed & Stocked Items

Returns on FLG Originals, Black Canyon Collection items, and other house-designed or stocked products may be accepted within 14 calendar days of delivery or local pickup, subject to our review and approval. Contact us within that period for return authorization before sending an item back.

Items must be unopened, unworn, unused, and in a condition suitable for resale. Customers are responsible for return shipping costs.

Returned items will be inspected. Items found to be opened, worn, used, damaged, or otherwise unsuitable for resale may be rejected and returned to the customer. Return acceptance and refunds are at Fast Life Graphics’ discretion, subject to applicable law.

This policy does not apply to custom orders and does not limit applicable remedies for defective, damaged, or incorrect items.

Cancellations & Changes

Orders cannot be canceled once they are in production. This includes ordering materials specifically for your order, even if printing, cutting, or decoration has not yet started.

Contact us immediately if you need to cancel or change an order. Changes after materials have been ordered or work has started may not be possible and may require additional payment and a revised production estimate. Cancellation requests received before production will be reviewed based on the order’s status.

This policy does not override cancellation or refund rights required by applicable law, including applicable rights relating to shipping delays.

Proofs, Design Approval & Replacement Costs

When we provide a proof or request design approval, production of the design will wait for that approval. Not every order includes a separate proof; review all customer-created designs and submitted order details carefully.

Approval confirms that you have reviewed the artwork, spelling, wording, dimensions, logo placement, and other design details. Fast Life Graphics does not accept responsibility for errors in customer-provided artwork or customer-approved designs that are reproduced as approved. Requested replacements for those errors are charged as a new order.

If Fast Life Graphics created the artwork and made an error, such as a basic spelling mistake or incorrect logo placement, that the customer subsequently approved, we will use discretion to work with the customer on a solution.

Approval does not excuse a production error where the finished product differs from the approved design, subject to the color and appearance variations described below.

Minimum Order Totals

Minimum order totals vary by product. Our custom vinyl decal minimums apply per design, rather than per individual decal or to the combined order:

Vinyl	Minimum total per design
Oracal 651	$10
Oracal 751	$15 for designs using only 070 Black and/or 010 White; $20 for all other colors
Oracal 951	$15 for designs using only 070 Black and/or 010 White; $20 for all other colors

Each separately configured design must meet its applicable minimum. Quantity discounts do not reduce the decal total below that minimum. Other product minimums or quantity requirements are listed on the applicable product page or quote.

Production & Turnaround Times

All turnaround times are estimates for production before shipping, not guaranteed delivery dates. Timing may vary with material availability, current demand, artwork readiness, and any required approvals.

Production estimates are measured from receipt of cleared payment, usable artwork, required order details, and any required approvals or waivers. For cancellation purposes, an order may enter production earlier when materials are ordered specifically for it, as explained above.

Product	Standard production estimate	Possible turnaround with materials in stock
Custom decals	5–8 business days	May ship within 48 hours
Custom shirts and hats	8–10 business days	May be ready in 3–5 business days

Faster turnaround is not guaranteed. Contact us before ordering for current production times, especially if you need your order for a specific date. Other custom products may have different production estimates.

For production estimates, business days mean Monday through Friday, excluding holidays. Our year-round availability does not mean every calendar day counts as a production business day.

If we become unable to ship within the applicable timeframe, we will notify you, provide an updated estimate when available, and offer the applicable option to accept the delay or cancel for a prompt refund of unshipped merchandise.

Shipping & Free Shipping

We accept orders for delivery within the United States only. We do not offer international sales or shipping. USPS, UPS, and FedEx shipping options are available, depending on the order and destination.

Free shipping is available on eligible Decal and Apparel orders shipping to the contiguous United States with a merchandise subtotal of $299 or more after discounts and before tax and shipping. Alaska, Hawaii, and US territories are excluded from free shipping. Fast Life Graphics selects the carrier and service used for free shipping. Expedited shipping or another customer-selected service may require an additional charge.

Shipping transit time is separate from production time. Selecting faster shipping does not shorten production time.

Please verify your delivery address before ordering and contact us as soon as possible if it needs to be corrected.

All shipped orders include tracking.

Incorrect or incomplete addresses: If customer-provided shipping information prevents delivery, the customer is responsible for additional shipping charges needed to receive the order. If the package cannot be recovered, contact us to discuss available options.

Packages marked delivered: Customers are responsible for retrieving and securing packages after delivery. If tracking says delivered but you cannot locate the package, contact the carrier first and check around the delivery location. Delivery scans and missing-package issues sometimes resolve within a few days. If the issue remains unresolved, contact us for assistance. A delivery scan does not remove any rights required by applicable law or excuse an error by Fast Life Graphics.

Stalled or missing shipments: If tracking stops updating and the package remains undelivered for more than 14 calendar days after its last tracking update, contact us. We may provide a replacement at our discretion after reviewing the tracking and carrier information, subject to any remedies required by applicable law.

Our shipping errors: If Fast Life Graphics sends an order to the wrong address through our own error, we will first attempt to recover the package. If recovery is not possible, we will work with you on an appropriate resolution. Customers will not be charged additional shipping to correct our addressing error.

Damaged shipments: Contact us with your order information and clear photos of the product and packaging. Keep the packaging while the issue is reviewed.

Free Local Pickup

Free local pickup is available by arrangement in Las Vegas, NV 89119, near Warm Springs Road and Eastern Avenue.

We do not have a public storefront. Pickup instructions and the exact location will be provided when your order is ready. Please arrange a pickup time before arriving.

We will contact you when your order is available for pickup. It is then your responsibility to arrange pickup and collect the order. Orders left unclaimed for one year after the ready-for-pickup notice may be discarded without a refund, subject to applicable law.

Customer-Provided Garments

All customer-provided garments must be accompanied by a signed customer-supplied garment waiver before decoration or production begins.

Accepted materials include 100% cotton, 100% polyester, and cotton/polyester blends. Garments must be new, unworn, and unwashed, with tags attached or proof of recent purchase. We may refuse worn, questionable, or unsuitable garments.

Cotton generally provides the most consistent results. Polyester and blends may be more sensitive to heat and pressure, with increased risk of discoloration, press marks, or adhesion issues.

The signed agreement explains the customer’s acceptance of these risks and its no-refund or replacement terms for customer-supplied garments, subject to applicable law. Please contact us before ordering or dropping off garments to confirm suitability and arrange the required paperwork.

Artwork Requirements & Permissions

Customers are responsible for supplying artwork suitable for the requested product and production method. Low-resolution, incomplete, missing, or otherwise unusable artwork may delay production.

If an order is submitted without artwork or with artwork that is not ready for production, we will attempt to contact you and resolve the issue first. If the issue cannot be resolved, we may cancel the order and issue a refund.

By submitting artwork, you confirm that you own it or have permission to reproduce it, including any copyrighted images, trademarks, logos, photographs, fonts, or other protected content. Submitting artwork does not transfer its ownership to Fast Life Graphics.

You authorize Fast Life Graphics to make adjustments reasonably needed to prepare your artwork for the ordered product and to share that artwork with production or print partners as needed to fulfill your order. We will seek approval for material changes to the design.

We may refuse artwork or orders that appear to infringe another party’s rights or are unsuitable for our production process.

Printed Colors & Appearance

We do our best to produce accurate, vibrant colors, but exact printed color matching is not guaranteed.

Color and appearance may vary between print processes, substrates, machines, inks, production runs, and screen displays. A digital preview or mockup may look different from the finished product.

This applies to all printed products, including decals, garments, hats, photo panels, drinkware, reservoir covers, magnets, and stickers. Vinyl color previews may also appear different on screen than the actual material.

If an exact color is important, please contact us before ordering to discuss available options.

Decal & Applied Graphic Longevity

We do not guarantee a specific lifespan for decals or other applied graphics.

Longevity depends on the material, application surface, installation, exposure, use, cleaning, and care. Weather, sunlight, chemicals, abrasion, laundering, and other conditions can affect performance.

Manufacturer durability ratings are general references and are not a guarantee of the lifespan of your finished product. Please follow the applicable installation and care instructions and contact us before ordering if you are unsure whether a product suits your intended use.

Product Photos & Promotional Use

By placing a custom order, you authorize Fast Life Graphics to photograph the finished products and use those photos on our website, social media, portfolio, and other business promotional materials.

We will not intentionally publish private customer information. Artwork containing personal contact information or other sensitive details will be obscured unless you separately authorize its publication.

If your project is confidential, is a surprise gift, or should remain unpublished until a particular date, please tell us before production so we can arrange any restrictions.

Customer Information

We do not sell customer personal information or disclose it for unrelated third-party marketing.

We use customer information to process payments, fulfill and ship orders, communicate with you, and maintain necessary business records. Information may be shared as needed with payment providers, shipping carriers, production partners, and other service providers, or when required by law.

This section summarizes our order-related practices. For questions about the personal information associated with your order, contact us at contact@fastlifegraphics.com. Website data collection, cookies, and retention practices will be addressed separately in our website Privacy Policy.

Payments & Sales Tax

Invoices and payment links are sent through Intuit QuickBooks, PayPal, or our WooCommerce checkout.

Available payment methods may include debit cards, credit cards, PayPal, Google Pay, Apple Pay, and select pay-later options. Availability varies by payment platform and checkout eligibility.

Cash: Contact us to arrange cash payment before placing your order.

Checks: We must receive your check and the funds must clear and be available before your order enters production. Paying by check can delay production. If you need your order as quickly as possible, please use another payment method.

Fast Life Graphics collects applicable Nevada sales tax as required by law.

Pricing, Promotions & Refusal of Service

Prices and promotions are subject to change without notice. Changes apply to future purchases and do not change the agreed price of an accepted, paid order unless you request a change to its scope.

We reserve the right to refuse service or decline an order for lawful reasons, including unsuitable artwork, suspected infringement, production limitations, or abusive conduct. If we decline a paid order before production, we will refund the payment for the declined items.

Hours & Communication

Unless otherwise posted, we operate year-round, 365 days a year, outside standard business hours. We do not have a public storefront or regular walk-in hours.

We aim to respond to emails, texts, voicemails, and other inquiries within 24 hours. Response times are estimates and may be longer during peak demand.

Please contact us before ordering if you have questions about artwork, deadlines, materials, shipping, pickup, or any of these policies.

Contact

Email: contact@fastlifegraphics.com
Call or text: (725) 543-3278